Resolving Timezone Sync Issues for Accurate Timekeeping on Your Trading Platform

To resolve timezone sync issues and ensure accurate timekeeping on your trading platform, follow the steps below:

1. Check Current Time and Timezone

• First, check if the current time and timezone are set correctly.
• Right-click on the time in the bottom-right corner of the screen and select Adjust date/time. This will show you the current date, time, and timezone settings.
• If the timezone is incorrect, you can adjust it from this window.

  

2. Synchronize Time with an NTP Server

Windows Server 2022 can use the Windows Time Service (W32Time) to synchronize with an NTP (Network Time Protocol) server.

To check if time synchronization is working:

• Press Win + R, type cmd, and press Enter to open the Command Prompt.

  

• Type the following command to check the current time service status:

    net start w32time
    w32tm /query /status

  This will show if the server is syncing time properly with a time source.

If time sync is not working or you want to reconfigure it:

• Open Command Prompt as Administrator.

• To force a time sync, use this command:

  
    w32tm /resync

  This will attempt to immediately sync the time with the default time source.

  

  If the sync is successful, you’ll see a message like The command completed successfully.

  To configure the NTP settings (if needed):

• Open Command Prompt as Administrator.

• To configure the time source (e.g., using time.windows.com), run the following command:

    w32tm /config /manualpeerlist:"time.windows.com" /syncfromflags:manual /reliable:YES /update

  Replace time.windows.com with any NTP server if you prefer a different one.

• Restart the Windows Time service to apply the changes:

    net stop w32time
    net start w32time

  

  3. Ensure Time Service is Running

  Sometimes, the Windows Time service may be disabled. You can check and enable it as follows:

• Press Win + R, type services.msc, and press Enter to open the Services window.

• Find Windows Time in the list of services.

• Right-click on Windows Time and select Properties.

• Ensure that the Startup type is set to Automatic and the service is running. If it’s not running, click Start to enable it.

  

  

  

4. Verify and Set Correct Time Zone

If the time zone is incorrect, this can also cause time discrepancies.

• Right-click on the clock in the taskbar and select Adjust date/time.
• Under Time zone, make sure it is set correctly for your region. You can change it by selecting the right time zone from the dropdown menu.

  

5. Open Windows PowerShell and Disable Cloudbase-init

• Sometimes, the cloudbase-init service can interfere with time synchronization. To resolve this, follow these steps:

  • Open Windows PowerShell as Administrator.

  • Paste and run the following commands:

    Set-Service -Name cloudbase-init -StartupType Disabled
    Stop-Service -Name cloudbase-init

  This will disable and stop the cloudbase-init service, which can sometimes cause time syncing issues.

  

6. Restart the Server

After making the above changes, it’s a good idea to restart your server to ensure that everything is applied properly:

• Press Ctrl + Alt + Del and click Restart, or use the Start Menu > Power > Restart.