This helpdesk article is intended for macOS users running macOS 12.0 (Monterey) or later. It provides guidance on installing the Windows app, the updated version of Microsoft Remote Desktop, to connect to remote Windows computers.
1
Open the App Store on your device and search for the Windows App.
2
Once you find it, click the Get button, then tap Install.
Note: If you’re not signed into the App Store, you’ll be prompted to enter your Apple ID and password to complete the download and installation process.
3
After installation, find the Windows App by clicking the magnifying glass icon in the top-right corner of your screen (next to the date and time).
Visit the ChartVPS portal to obtain the login information for your server. Make sure to have your server details ready before continuing.
4
In the Windows App, click the plus “+” icon at the top-right corner and select Add PC.
5
On the Add PC screen, copy the IP address of your server from the ChartVPS portal and paste it into the PC name field.
6
Click the dropdown arrow under Credentials, then select Add credentials.
7
A new window will pop up where you can enter your server’s username and password:
8
Don’t forget to set a friendly name for the credentials. This will help you easily identify the credentials later, especially if you have multiple server connections. Once you’ve entered this information, click Add.
9
After adding the credentials, the Add Credentials window will close and you’ll be back on the Add PC window.
In the Friendly name field, enter a descriptive name for your server.
10
The Add PC window will close, and your newly added server will appear in the main Windows App window.
11
To connect, simply double-click the server connection you just created.
Your connection should now be live, and you can begin using your server.
Connecting to your VPS or Server via Mac OS (Windows App)
