Live System Status
No Active Incidents Reported
Live operating state across ChartVPS trading infrastructure, network, storage, monitoring, portal, and support. ChartVPS support posts updates as service conditions are confirmed.
Trading Infrastructure
Trading Servers By Location
Server fleet across seven live locations.
- ChicagoOperational
- New YorkOperational
- DallasOperational
- LondonOperational
- FrankfurtOperational
- TokyoOperational
- SingaporeOperational
Network & Security
Network Connectivity
External connectivity across active locations.
DDoS Protection
Traffic-filtering service across active locations.
Storage & Recovery
NVMe Storage
Production storage across active hosts.
Daily Snapshots
Snapshot scheduling and off-server storage.
Platform Services
ServerIQ Monitoring
Monitoring data collection and dashboard.
Client Portal & Billing
Account, ordering, and billing portal.
Support
Support Channels
Live chat and helpdesk.
Last 90 days
Service History
Each bar represents one UTC day. Operational, degraded, maintenance, and outage periods are recorded separately.
Operational Record
Incident & Maintenance History
No service incidents or scheduled maintenance events are recorded for this period.
Experiencing An Issue Not Shown Here?
Contact 24/7 support with the affected server, location, trading platform, and time observed. We will compare it with the infrastructure record.
Uptime Record And SLA
ChartVPS reports 99.99% measured uptime and backs its 100% uptime guarantee with a 99.9% monthly service commitment. Qualifying downtime receives service credits up to 100% of the affected monthly service fee.